- Xbox 360 s red ring of death Patch#
- Xbox 360 s red ring of death full#
- Xbox 360 s red ring of death software#
- Xbox 360 s red ring of death series#
Microsoft has never disclosed its actual return rates. "This new story repeats old information, and contains rumors and innuendo from anonymous sources, attempting to create a new sensational angle, and is highly irresponsible." "This topic has already been covered extensively in the media," the statement said.
Xbox 360 s red ring of death full#
Microsoft responded to this story (in full at ) with a statement that it has already acknowledged an "unacceptable number of repairs" to Xbox 360 consoles and had responded to the hardware failures with a free replacement program. "The didn't have enough time to get up and running." Shutting down production to debug everything properly might have delayed the launch in Europe or Japan. "There were so many problems, you didn't know what was wrong," says a source. At that point, the contract manufacturers were behind schedule and had only built hundreds of units when they were supposed to be making thousands every week. In a memo dated August 30 2005, the team reported overheating graphics chips, cracking heat sinks, cosmetic issues with the hard disk and the front of the box, underperforming graphics memory chips from Infineon (now Qimonda), a problem with the DVD drive - and more. In August 2005, the machines' aggregate defect rate - from Microsoft's contract manufacturers Flextronics and Wistron, in their factories in China - was allegedly just 68%. And production yields - the number of machines coming off the production lines that passed testing - were low. Some of the defects were latent, potentially not showing up for some time after the machine was used. That incremental feature adding just made it fragile."
"They were adding too many features after things were locked down. "It turned out in the end that this was all going too far, too fast," says a source.
Xbox 360 s red ring of death series#
In the end, the machine was a series of compromises. The console shell was poked full of holes to ensure airflow. The hard drive blocked airflow on one side of the machine the wireless modules had to have enough space to avoid electrical interference. In the hurried design process, Microsoft decided late to add a hard disk drive, and then wireless controllers.
Xbox 360 s red ring of death Patch#
"They put something out and figure they can fix it with the next patch or come up with a bug fix."
Xbox 360 s red ring of death software#
"Their thinking shows that they are a software company at heart," says one veteran manufacturing executive. "They got enamored with the idea of the Microsoft army rolling everything out at the same time," says one source. But Steve Ballmer, who took over from Gates as chief executive during the first generation, really wanted the Xbox business to be profitable second time around.Įven though early testing showed that production machines had flaws, Microsoft didn't delay the launch because it believed the quality problems would subside. Bill Gates didn't really care about the losses that was simply the ante for getting into an exciting new business. With the first Xbox, the company lost $3.7bn (£2.3bn) over four years, mostly because costs of the box - particularly its hard drive - were too high. Microsoft's engineers started working on the Xbox 360 at least a year after Sony's engineers began work on the PlayStation 3, yet wound up shipping a year earlier. Microsoft has never said publicly why the console was plagued with faults: it seems that poor production quality was at the heart of the failures - an all-round problem with no single cause except impatience on the company's part as it tried to become the leader in videogame consoles. T he infamous Xbox 360 "red ring of death" (indicating a failed unit) has caused Microsoft - and its customers - untold pain in the three years since the console's launch in 2005, and cost it $1.15bn (£738m) last year.
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